TAKE ADVANTAGE OF
OUR 360° SERVICE

  • Comprehensive documentation
  • Active monitoring of all systems
  • Qualified hotline support
  • Rapid on-site service
  • Regular maintenance
English > Support and Services

DIVIS stands for excellent service

At DIVIS, service does not simply stop following system planning, qualified quotations and system installation. On the contrary, comprehensive after-sales service is a major factor in persuading our customers of the quality of our solutions in the long term.

Active monitoring

Fully informed at all times. Our modern server technology and intelligent software permit active monitoring for every location, enabling a rapid, targeted response. Active status reports permit notification often before a real service event occurs.

Remote support

Remote support enables direct access to DIVIS systems, enabling service costs to be actively reduced. Modern user support can also take place directly at the workstation, enabling us to understand activities in parallel and provide optimum help when necessary.

Hotline support

We can be contacted: our trained hotline staff are happy to answer all your service questions and coordinate all other activities. Whether maintenance or service, our service staff will find a fast, flexible solution whilst always retaining a strong focus on keeping costs down to a minimum.

In use in Europe

We provide qualified support, including on-site.
Our highly qualified on-site service team actively promotes the
sustainability of your system solution.

Training

DIVIS solutions are easy and intuitive to operate. For a rapid return on investment, we support you in the active, daily use of systems. DIVIS supports you with telephone support, on-site training courses or seminars in our new training centre in Bordesholm.

Customer satisfaction depends on a number of different factors. For our customers we constantly deliver on our high standards.