Service & Support

In good hands

Guided by competence.
Better advice.
Long-term success.

Active Monitoring

Evaluation of the status messages of all systems often enables information even before a real service case occurs.

Remote Support

With direct access to the DIVIS systems, service costs can be actively reduced. User support can be provided directly for the respective workplace.

Hotline Support

Whether maintenance or servicing, our internal multilingual first-level support always finds a fast and flexible solution.

On duty in Europe

Our service technicians ensure fast and smooth repair and maintenance - directly and on site.

Training

On-site user training or individually organized seminars ensure that the solution is used efficiently.

The Support Package

360° Service & Support at DIVIS

As a provider of IP Video Solutions, the service does not stop after system planning for us, qualified quoting and system installation, but the comprehensive after-sales service is an important element in convincing our customers of our solutions in the long term.

Customer satisfaction depends on many factors. Every day, we demonstrate our high standards to our customers.

On duty in
19 countries

The excellent DIVIS service
makes a valuable contribution
at over 400+ logistics locations
in Europe.


DIVIS makes
the difference

"We accompany you from the
planning, over release,
to the next generation."

WHAT OUR CUSTOMERS SAY

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TSBtrans

Spain

"CargoVIS is completely reliable, and because of its tracking capabilities the investment in TSB has paid for itself in less than a year by finding 'vanished' pallets and identifying sources of damage."

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Lagermax Paketdienst GmbH & Co KG

Austria

"We have been using the ParcelVIS from DIVIS for 5 years and have never had any problems."

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Herbert Voigt GmbH & Co. KG

Germany

"With DIVIS we have a competent partner who always has a solution for our individual ideas."

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SCHMALZ+SCHÖN Logistics GmbH

Germany

"The perfect solution even for heterogeneous handling areas - video surveillance at the package level by DIVIS."

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Friedrich Zufall GmbH & Co. KG

Germany

"We are very satisfied with the system [... of DIVIS ...]."

Hendrik Reger | DIVIS | Videolösungen für die Logistik

Hendrik Reger
Head of Sales

You have questions?

We have answers

Our team will be happy to answer your questions about our products at no charge and without obligation.

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