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The Company


The Company

About us

Privacy Notice


In the following, we would like to inform you about which of your personal
data we process when you use our offers and the processes described below.

Personal data (hereinafter referred to as "data") is all information that
can be related to you personally, e.g. your name, your e-mail address and
your use of our offers.


The “controller“ within the meaning of the General Data Protection
Regulation (GDPR) (responsible person) is Deutsche Industrie Video System
GmbH, Eiderhöhe 1, 24582 Bordesholm,

You can contact our data protection officer (Niels Köhrer, German Lawyer,
Specialist for IT-Law, by e-mail at or
by post to our address, with the addition "the Data Protection Officer".

Browser data

When you visit our website, the web-server, on which our website is hosted,
automatically collects the following data which is transmitted by your

- IP address of your device
- Date and time of the request
- Content of the request (specific page)
- Access status and transferred data volume
- Product and version information of your browser
- Operating system of your device
- The website from which our website was accessed

This data is necessary for us to display our website, and ensure the
stability and security of our website. The recipient in this context is our
server host.

The IP address of your device is only stored for the time you use the
website and is then immediately deleted or anonymised.

The legal basis is Art. 6(1), subparagraph 1(f) GDPR, whereby our
legitimate interests arise from the aforementioned purposes.

Functional Cookies

We use cookies to facilitate your use of our website.

Cookies are small text files that are sent to your browser by our web
server when you visit our website and are stored on your computer for later
retrieval. Cookies enable us to identify your internet browser.

We use cookies to access your preferences, enter your personal data into
the input mask in future interactions with our website, or validate your

Session cookies are automatically deleted when you close the browser. Other
cookies are automatically deleted after a preset period, which may vary
depending on the cookie. You can find the exact storage period in your
browser settings.

You can configure your browser settings according to your requirements, for
example, you may refuse to accept third-party cookies or all cookies.
Please note that you may not be able to use all of the functions of this
website if you do so.

You may delete the cookies in the security settings of your browser at any

The legal basis is Art. 6(1), subparagraph 1(f) GDPR, whereby our
legitimate interests arise from the aforementioned purposes.

Your Enquiry

We provide various methods for contacting us, e.g. our address, our e-mail
address, our telephone number, social media and our contact form.

When you contact us, we use the information which you provide, such as your
e-mail address, your name and the content of your enquiry, in order to
process your request.

During the communication, we may also use Messenger. You are entitled to
use our other means of communication at any time. The Messenger provider
cannot access the message content If the end-to-end encryption is used.
However, the Messenger service provider may have access to the information
that a communication was made, and which device was used. This information
is processed by the Messenger provider, the privacy policy of the Messenger
provider applies.

We delete the data that is collected in this process when it is no longer
necessary, or we restrict processing if there are legal storage obligations
to do so.

The legal basis is Art. 6(1), subparagraph 1(b) GDPR.

Customer account (Customer Access)

As a customer, you have the option of logging into our customer backend.
This area gives you an overview of the service activities (tickets,
maintenance, malfunctions) that affect your company.

We process the data collected in our questionnaire in order to provide you
with access, for which you will receive your username and password from us.

If you log in to our internal area, the system also logs the accesses.

We delete the data that is collected in this process when it is no longer
necessary, or we restrict processing if there are legal storage obligations
to do so. We delete your other data after the elapse of the limitation
periods under civil law. You can also delete your customer account at any
time by sending us a direct message.

The legal basis is Art. 6(1), subparagraph 1(b) GDPR.


We publish job advertisements for recruitment purposes.

To process your application, we need certain data from you.

In addition to your name and contact details, we also need and process your
other applicant data, e.g. your application letter, CV, certificates or
interview notes.

We delete the data collected during the application process when the data
is no longer needed for the purpose of the application. This is the case
after a maximum of six months subsequent to the completion of the
application process if the applicant has not been appointed. This does not
apply if legal regulations do not permit deletion, if the data is required
for the provision of evidence, or if you have expressively agreed to a
longer storage period.

If we request your consent, e.g. to store your data for a longer period of
time, the legal basis is Art. 6(1), subparagraph 1(a) GDPR, § 26(2) BDSG
(German Data Protection Act). Otherwise, the legal basis is Art. 6(1),
subparagraph 1(b) GDPR, § 26 BDSG.

Business Relationship

We require personal data for the conclusion and execution of contracts for
the services offered either by us or by you.

Within the context of initiation or implementation of the contract, we
require your personal data for the establishment, implementation and
termination of the contractual relationship and fulfilment of the
associated contractual obligations. We process your data in order to fulfil
the contract with you, as well as to comply with existing legal
requirements, e.g. commercial or tax law. This may include the transfer of
data to subcontractors, payment service providers or authorities.

According to commercial and tax law requirements, we are obliged to store
the contract data for ten years. However, we restrict processing after two
years, i.e. your data is only be used in order to comply with legal

The legal basis is Art. 6(1), subparagraph 1(b) GDPR.

Advertisements to existing customers

If you become a customer, we may use your e-mail address to offer you
advertisements for similar goods or services.

You can object to this advertising at any time, in particular by informing
us via the contact details given in the Legal Notice. If we do not send you
any advertisements for a period of two years, we will bar your e-mail
address from receiving advertising. The commercial and tax law provisions
relating to your purchase from us apply to the storage of your e-mail
address accordingly.

The legal basis is Art. 6(1), subparagraph 1(f) GDPR in conjunction with §
7(3) UWG (German Act Against Unfair Competition), whereby our legitimate
interests arise from the aforementioned purposes.


We would like to occasionally send you interesting news and information
about our company or our offers in the form of an e-mail newsletter.

For this purpose, we require your consent according to data protection law,
and at least the e-mail address to which the newsletter is to be sent.
Mandatory information is indicated. Other details are voluntary, e.g. to
address you personally, or to individualise the newsletter.

We intend to continuously optimise our newsletter in order to offer
suitable content to our readers. For this purpose, we measure the
performance of our newsletter. We must therefore inform you that we also
evaluate your opening and clicking behaviour.

For the evaluation of opening behaviour, our newsletters contain so-called
tracking pixels, which are single pixel image-files stored on our web
server. When the newsletter is opened, this tracking pixel is loaded from
our web server and information about the e-mail recipient, such as the time
of the visit and the recipient’s IP address is transmitted to us.

For the evaluation of click behaviour, our newsletters contain so-called
personalised links. If you open such a link, we can collect information
about you, in particular that you have clicked on the link.

Although there are technical options for further analysis, we are only
interested in receiving aggregated data, i.e. statistical evaluations
without profiling, which refer to the opening rate of the newsletter and
the opening of individual links.

You may revoke your consent to receive the newsletter at any time and
unsubscribe from the newsletter. You can revoke your consent by clicking on
the link provided in the newsletter e-mail or by sending us a direct
message. If we do not send you any advertisements for a period of two
years, we will remove your e-mail address from our newsletter distribution
list. We will delete your expired declaration of consent after the
expiration of the limitation periods under competition and personal rights

The legal basis is Art. 6(1), subparagraph 1(a and f) GDPR, whereby our
legitimate interests arise from the aforementioned purposes.

Third party services

We use third-party services to optimise our offers.

A direct connection to the servers of the third-party provider may be
established when you visit an offer that contains such a service. The
third-party provider therefore receives information that you or your IP
address have accessed the corresponding page of our offer.

If you are logged in to the service provider, the third-party provider can
assign the visit to our offer to your account. If you interact with the
services, for example by clicking a button, this will be transmitted
directly from your end device to the third-party provider. If you do not
wish for collection of your personal data by a third-party provider with
whom you have an account, you must log out of the respective account before
visiting our offers.

In some cases, identification and recognition procedures are used, which
are stored on your device and/or are generated from automatically
transmitted information. These may include cookies or fingerprint
procedures. If necessary, we can provide a tool with which you can control
the use of these procedures.

Please refer to the data protection declarations of the respective provider
for the scope of collection and use of your data as well as your rights and
setting options for protection of your privacy by the third party provider.

Embedded services:

We embed third-party services to make our offers more informative by the
provision of additional services.

Specifically, we embed services from the following providers on our

- Google Maps -
Privacy Policy:

- YouTube -
Privacy Policy:

If Google services are embedded, Google fonts are also loaded:
- Google Fonts -
Website: ;
Privacy Policy:

Analysis services:

We use analysis services to record and statistically evaluate the user
behaviour of visitors to our offers and to use the results to improve our
offers and make them more interesting to you as a user.

In detail, we use the following analysis tools on our website:

- Google Analytics -

Privacy Policy:

If we request your consent for use of the services, the legal basis is Art.
6(1), subparagraph 1(a) GDPR. Otherwise, the legal basis is Art. 6(1),
subparagraph 1(f) GDPR, whereby our legitimate interests arise from the
aforementioned purposes.

Service provider

We have concluded corresponding contracts with service providers who
cooperate with us for processing in accordance with Art. 28 GPDR.

If we utilise service providers in so-called third countries outside the
European Union or the European Economic Area, on the basis of special
guarantees such as contractual obligations, your data will only be
processed in third countries with a level of data protection which is
approved according to the standard data protection clauses of the EU

We will be glad to provide you with more detailed information on request.

Presentations on social media

We make presentations on social media to communicate with our customers,
interested parties and users and inform them about our services. In
general, cookies are stored on the users' computers. Cookies are small text
files which are stored on the hard drive, from which the site which sets
the cookie (in this case the social network) can obtain certain

Cookies enable the creation of statistics on the use of a presentation on
the social network. For this reason, we have concluded an agreement on the
joint control of the processing of personal data. The processing may take
place regardless of whether you have a profile on the social network and
are logged in to it during your visit. In addition, user data is also
regularly used for advertising purposes by creating user profiles
(especially of registered users) for usage behaviour. User data is also
used to place suitable advertisements. The social network can also
associate the visit to our presentation with your profile. In relation to
our posts or visits to our presentation, we can view statistics (esp.
demographic and geographic) about usage in anonymized form. If necessary,
the social network offers you a tool or setting options with which you can
control the use of these procedures.

The legal basis for the operation of our presence on social media is Art.
6(1), subparagraph 1(f) GDPR. Our legitimate interest is the comprehensive
and optimised information of users. We wish like to point out that only the
relevant social network has access to the full data and therefore any
demand for information should be made directly to the social network.

Joint Controller agreement:

The social network may provide us with information about the behaviour of
visitors to our presentation, but only in the form of statistics. The
insights gained help us to improve our offers and make them more
interesting to you as a visitor. We have entered into a joint controller
agreement with the social network for this purpose, in connection with the
collection of data from our visitors.

In detail, we have concluded an agreement with the following social

- Meta-Products -

Information on Joint Controllership:

Privacy Policy:

- LinkedIn -
Website: ;
Information on Joint Controllership:
Privacy Policy:

Information, including the nature, scope and purpose of processing and
exercise of your rights can be found in the information provided.

Your rights

You have the following rights with respect to your data:

- Right to information
- Right of correction or deletion
- Right to limit processing
- Right to object to processing
- Right to data transferability
- Right to complain to a data protection supervisory authority

If you have granted us permission to process your data, you may revoke this
permission at any time with effect for the future.

You can object to direct mail at any time. If your particular
circumstances require, you can also object to processing at any time on
the basis of Art. 6(1), subparagraph 1(f) GDPR.



We have answers!

Phone: +49  (0)4322 88 66-10
Fax: +49  (0)4322 88 66-77

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