LOGISTICS DURING THE CORONA CRISIS
Corona pandemic promotes digitisation among transport service providers
Bordesholm, October 1, 2019
CHAPTER 5
Corona leads to new service offers: Contactless delivery
Contactless delivery, for example outside of office hours, is already common in the B2B and overnight delivery business. Triggered by the Coronavirus, it is now also finding its way into deliveries to consumers to protect against infection, with all the advantages and disadvantages.
Since personal reception and confirmation are not possible during contactless deliveries, new ways of generating proof of delivery must be found.
The extent to which contactless delivery may develop into a general trend in B2C business too depends on possible applications and corresponding offers.
At least for the foreseeable future, the risk of infection will continue to play a role in delivery traffic. The extent to which contactless delivery may develop into a general trend in B2C business too depends on possible applications and corresponding offers. Here, too, we can probably count on the inexhaustible innovative strength of the start-ups once there is a permanent need in sight.
More information on this topic
The following article is also part of our reports on the effects of the corona crisis on logistics:
CORONA CRISIS ACCELERATES STRUCTURAL CHANGE
Digital solutions support logistics companies in the competition for e-commerce partnerships
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